Privacy Policy

Privacy Policy

Thank you for visiting our website and for your interest in our company, products and our services!

Our company Food Solutions A/S is responsible for data  collection and ensures that your personal data is processed in accordance with The General Data Protection Regulation. Besides producing and delivering high quality foods with respect for taste experience, quality and environment, our ultimate goal is to process your personal data safe and appropriately, so that you can feel comfortable using our products and services.

Data protection and information security are important parts of our company policy. The protection of your privacy with regards to the processing of personal data and the safety of our business data is important to us and we take this into account.

In our privacy policy, you can read the terms and conditions for processing your personal information and the rights you have when using our website, products and services.

1. Personal Data

1.1. As data responsible we collect your personal data when you use our website or contact/interact with us, and when we receive information from a third party. This also applies if you participate in campaigns, competitions or surveys.

1.2. When you sign a contract with us or are an existing customer, cooperating partner, supplier, etc. we create a case file about you and the company you represent in our IT system. This file contains various personal data. 

1.3. We collect and process identification and contact information including name, job title, contact role, department, work phone numbers, work email addresses, activity storyline and  other personal information that you may provide.

1.4. If you as a private person contact us through the contact forms on our website or in connection with other inquiries, your inquiry will sometimes include personal information, such as contact information, your connection to a particular company or other personal information that you may provide. In order  to respond to your inquiry we process this information.

1.5. All the above mentioned personal data are treated in accordance with the guidelines and limits set by The General Data Protection Regulation.

1.6. The legal basis for processing your personal data is our legitimate interest in being able to fulfil the contract we have with the company that you represent, including being able to contact you and deliver the products and services we have agreed upon. Similarly, we use your contact information when we need to bill the company that you represent.

2. Purpose

2.1. The purpose of processing your data is overall management of your customer relationship, e.g. with regards to the delivery of agreed services, responsibilities, etc.

2.2. We also use your personal data to improve our products and services, to adjust our communications and marketing to you. We use your personal data to customize our partners's communication and marketing to you, and further optimize your relationship with us, so that we can offer you a exactly the service, performance and product you need. However, information in connection with this is not necessary in order to deliver our products and service to you. Therefore, we ask for your consent to collect and use this personal data.

2.3. If it is necessary to use your personal data in other ways than the collected reasons we will inform you.

3. Storage period

3.1. Personal data is kept for the time allowed by the Data Protection Regulation and we delete them when they are no longer necessary. The period depends on the nature of the information and the reason for storage.

3.2. If you want to know more about our storage period, you can always contact us at info@foodsolutions.dk.

4. Verification of personal data

4.1. We continually control that the personal data we process about you is not incorrect or misleading. We do this e.g. by sending you the registered information about you at the conclusion of the agreement.

4.2. You can use the contact information, found at the bottom of this Privacy Policy to notify us of your changes.

5. Transmission of personal data

5.1. We transmit your personal data when:

  • It is necessary in order to fulfil agreed services and obligations
  • It is necessary in order to comply with legislation
  • You have given us our consent
  • It is part of our use of data processors, inside as well as outside the EU

5.2. We work with selected and trusted suppliers and business partners to provide our service to you. We pass on the necessary personal data to them, so that we can collectively provide our services to you.

5.3. If we transmit your personal data to third countries (i.e. a country outside the EU who have entered into special agreements in data protection - e.g. EEA countries), we have ensured that their level of personal data protection is equivalent to the requirements we have set for ourselves in this policy and the requirements we are subject to in the Data Protection Regulation and the Privacy Shield Agreement.

6. Your rights and opportunities to complain

6.1. The Data Protection Regulation gives you certain rights with regards to our processing of your personal data. As registered, you have the following rights:

  • Right to get incorrect personal information corrected
  • Right to gain insight of your personal data and obtain a copy
  • Right to have your personal data deleted
  • Right to demand limitation
  • Right to object to data processing
  • Right to revoke your consent
  • Right to demand information about transfers to countries and organizations outside the EU
  • Right to avoid profiling
  • Right to complain about our treatment of your personal data

6.3.  If you have any questions about the above mentioned or about your rights under the Data Protection Regulation, you are always welcome to contact us at info@foodsolutions.dk

6.4. If you wish to complain about our processing of your personal data, you also can contact the Datatilsynet (the Danish Data Protection Agency) via:

Datatilsynet
Borgergade 28
DK-1300 København K
Phone: +45 33 19 32 00
www.datatilsynet.dk

7. Contact Information

Food Solutions A/S
Stavneagervej 22
DK-8250 Egå
VAT: 28115687
Phone: +45 7022 6229
Email: info@foodsolutions.dk
Website: www.foodsolutions.dk

8. Update this policy

8.1.  We update our privacy policy when we consider it necessary. An update can happen due to new services and products, or due to establisment of new partnerships.

8.2. When changes are made to the Privacy policy it is mentioned below.